IWCasino's Privacy Policy

IWCasino only collects the information needed to provide you with the best possible service. We never ask for unnecessary data. Full details are outlined below:

Personally Identifiable Information

• Full Name: The name provided during registration, used for KYC verification.
• Date of Birth: For age verification (to confirm you are 18+).
• Email Address: For account communications and security notifications.
• Phone Number: For two-factor security and emergency contact purposes.
• Current Address: For KYC and legal compliance purposes.

Financial Information

• Payment method details (bKash / Nagad / bank account number).
• Transaction history (deposit and withdrawal records).
• Full card numbers are never stored — only the last four digits are retained.

Technical Information

• IP address and device type.
• Browser type and operating system.
• Session duration and page visit data.
• Gaming history and preferences.

IWCasino collects information through several methods. Here's what you should know about each one:

• Information Provided Directly by You: Information you provide directly via registration forms, KYC forms, support chat, or email.
• Automatic Collection: Technical information collected via cookies, log files, and web beacons.
• From Third Parties: Limited information from payment processors or identity verification services.
• Social Login: If you sign in using a third-party account.

Fields marked with an asterisk (*) in any form are required — all others are optional. We will never ask you to provide information that is not necessary.

IWCasino uses your information solely for the purposes listed below — no other use is made of it:

IWCasino never sells your data. However, information may be shared in the following limited circumstances:

Who We May Share Your Data With

• Payment Processors: With bKash, Nagad, Rocket, and banking partners to process transactions — only the minimum necessary information is shared.
• KYC Service Provider: A trusted third party for identity verification.
• Game Software Provider: Game-related technical data only.
• Law Enforcement Agencies: When required by a legal directive or court order.
• Auditors & Regulatory Bodies: As required for license compliance.

IWCasino uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Cookie Type

• Essential Cookies: For login sessions and site security — these cannot be disabled as the site will not function without them.
• Performance Cookies: For monitoring site speed and errors. Active only with your permission.
• Functionality Cookies: To remember your preferences (language, theme, etc.).
• Marketing Cookies: To show you relevant promotions — only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

IWCasino does not retain data beyond what is necessary. The retention periods for each data type are outlined below:

Upon expiry, data is securely deleted or anonymized.

You have the following rights under IWCasino's Privacy Policy. To exercise any of these rights, email us at support@iwcasino.ws.

IWCasino uses industry-leading technology to keep your data secure. Learn more about our security infrastructure:

• SSL/TLS Encryption: 256-bit encryption on all data transmissions.
• Firewall Protection: A multi-layered firewall system that prevents unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security to protect your account.
• Regular Backups: All data is backed up on secure, encrypted servers.
• Penetration Testing: Regular third-party security audits.
• Employee Training: All employees undergo regular training on data protection.

IWCasino strictly does not serve anyone under the age of 18. We do not collect personal information from minors, and they are not permitted to use this platform under any circumstances.

• Date of birth is verified at the time of registration.
• Suspicious accounts are investigated immediately.
• If an underage account is detected, it will be closed immediately and any deposited funds will be returned to the guardian.
• Parents are encouraged to use parental control software to monitor their children's online activities.

IWCasino reserves the right to update this Privacy Policy as needed. For any significant changes:

• Updated policies will be clearly published on the website.
• Full details of any changes will be sent to your registered email address.
• The updated policy will take effect 30 days from the date of the change.
• If you do not agree to the updated policy, you will have the option to close your account.

Get in Touch

For any questions, requests, or complaints regarding our Privacy Policy, please reach out using the contact details below:

• Email: support@iwcasino.ws
• Live Chat: Available 24/7 on the website
• Response Time: Usually within 24–48 hours